Continental Home Health Care, Inc

The agency failed to ensure the physician had been notified of all missed visits.

The agency failed to ensure a safe transfer and/or discharge.

The agency failed to ensure open communication and oversight of the branch location.

This Standard was not met as evidenced by Based on the unprecedented global pandemic that resulted in the Presidential declaration of a State of National Emergency dated 03/13/20, review of Centers for Medicare and Medicaid Services (CMS) memorandum QSO-22-09-ALL Attachment G, review of facility…

The agency failed to screen visitors and failed to wear protective face coverings effectively.

The agency failed to ensure Home Health Aide (HHA) visits were completed as ordered on the physician ordered plan of care (POC) for two of five patient medical records for patients receiving HHA services (Patient #1 and Patient #2).

The agency failed to ensure a comprehensive assessment was completed within 48 hours of the patient's return home from a hospital admission for one of seven patients reviewed (Patient #1).

The agency failed to ensure supervisory visits were completed with the Home Health Aide (HHA) present and providing care for one of two patients receiving HHA services only (Patient #1).

The agency failed to ensure one of five patients reviewed received services as written in the plan of care (Patient #2).

The agency failed to ensure home health aides performed all tasks for the patient as delineated in the home health aide plan of care.

The agency failed to notify the physician regarding delay of skilled services for one of three patients reviewed (Patient #1).

The facility failed to ensure home health aide services were provided as ordered.

T he facility failed to ensure the physician was notified of changes in the plan of care.