Con Encanto Healthcare LLC

The agency failed to ensure that entries to the clinical record were current and accurate for 1 of 5 active L&C (Licensed & Certified) patient (#4) whose record was reviewed.

The agency failed to protect the patients rights by failing to ensure the skilled nursing conducted all the services outlined on the Plan of Care (POC) for (1 of 5 patients) Patient #4 whose records were reviewed.

The agency failed to ensure the Plan of Care (POC) included patient-specific intervention and education"... for one of five active patients (#4) whose records were reviewed.

The agency failed to enforce a written policy regarding coordination of services to ensure that delivery of care met the patient's needs for 1 of 5 active patients (#2) and 1 of 2 discharged patients (#7) whose records were reviewed.

The agency failed to enforce a written policy regarding coordination of services to ensure that delivery of care met the patient's needs for 1 of 5 active patients (#2) and 1 of 2 discharged patients (#7) whose records were reviewed.

The agency failed to provide patient and caregiver education for 4 of 5 patients (#1, #2, #3, #4) and 2 of 2 discharged patients (#6 and #7) whose records were reviewed in that: 1. Licensed Vocational Nurse (LVN) A did not provide instruction as ordered on active Patient #1's POC.

The Administrator failed to manage the daily operations as follows: 1. The Administrator failed to protect the patients rights by failing to ensure the skilled nursing conducted all the services outlined on the Plan of Care (POC) for 1 of 5 active patients (Patient #4) whose record were reviewed.