Complete Home Health Care, LLC

In 5 of 661 reports submitted for the last 12 months, the Agency failed to submit all timely reports, resulting in a warning.

In 3 of 7 (Pts. #3, 4 and 6) clinical records reviewed, the patient care was not provided as ordered in the plan of care.

In 5 of 7 (Pts. #1, 2, 6, 4 and 5) clinical records reviewed, the Agency failed to ensure the clinical records were completed as required.

The Administrator failed to perform all of the required day to day operations.

In 2 of 7 (Pts. # 4 and 5) clinical records reviewed, the plans of care were not updated or developed.

In 1 of 2 (Pt. #6) discharged records reviewed, the Agency failed to ensure a discharge summary was completed and sent to the Physician.

The Agency failed to ensure staff provide services in accordance with the Agency's Infection Control Standards of Practice while providing home services.

The Agency failed to assess pneumococcal immunization status upon admission, and document as per their policy.