Compassionate Hearts Home Health Inc

The home health agency (HHA) failed to implement and maintain their emergency preparedness plan/drill for all field and office staffs.

The Home Health Agency (HHA) failed to provide an individualized plan of care that included continuous education and teaching for wound care for 1 out of 7 sampled patients (Patient 6).

The agency failed to label and monitor the expiration dates of the medications/treatment stored in the supply/storage room.

The agency failed to check the patient’s blood sugar every visit and calibrated (important process to ensure the calibration strip matches the code displayed in the glucometer and on the test strips in the box) the glucometer (device to measure concentration of glucose in the blood) for 1 out of 7…

The home health agency (HHA) failed to maintain an accurate, and current medication profile for 1 of 7 patients (Patient 4).

The LVN 1 confirmed the nurse's progress notes dated May 17 and 23, 209, June 28, 2019, and July 2, 4, 9, and 17, 2019 were not signed by the nurse who made the entries.

The agency failed to ensure the medication profile was accurate for one of seven sampled patients (Patient 2).

The home health agency (HHA) failed to ensure the physician was notified of skilled nurse (SN) missed home visit for one of seven sampled patients (Patient 4).