Comfort Care Home Health Agency, Inc

The home health provider failed to ensure all documented entries included appropriate authentication that included an accurate signature date of clinician visits in three of six records reviewed (Records/Patients #2, #3, and #5).

The home health provider failed to maintain an accurate, updated medication profile in three of three home visit observations conducted (Records/Patients #1, #2, and #3).

The agency failed to follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases in two (Records/Patients #1 and #2) of three home visit observations.

The agency failed to provide, in writing, the name and contact information of the administrator in one (Record/Patient #1) of three home visits conducted.

The agency failed to ensure patients were advised, orally and in writing, of the extent to which payment for services may be expected from Medicare, Medicaid, or any other Federally-funded or Federal aid program known to the home health agency (HHA) in, but not limited to, one (Record/Patient #1)…

The agency failed to ensure the patient was advised of the name, address, and telephone number of the Federally-funded and state-funded entities that serve the area where the patient resides.

The agency failed to ensure compliance with the elements of an individualized plan of care in two (Records/Patients #3 and #4) of five full records reviewed.

The agency failed to ensure that the encoded OASIS (Outcome Assessment Information Set) data accurately reflected the patient's status at the time of the assessment in, but not limited to, three (Records/Patients #2, #3, and #5) of five records reviewed.

The agency failed to ensure that verbal physician orders contained the required documented time of receipt in, but not limited to, three (Records/Patients #3, #4, and #5) of five records reviewed.