Choice Health at Home - Norman

The agency failed to ensure an Emergency Preparedness Communication Plan included updated required employee contact information for the agency, for all patients and employees.

The agency failed to ensure performance improvement project were documentation for meetings dated 04/26/23 (1st quarter 2023) to 10/30/24 (3rd quarter 2024) for all patients and employees.

The agency failed to ensure clinical visit note documentation was correct for two (Patients #1 and #7) of nine patients.

The agency failed to ensure a SOC assessment was conducted within 48 hours of referral for one (Patient #7) of nine patients.

The agency failed to ensure an individualized patient POC included SN interventions for assessment, instruction and monitoring effectiveness of anticoagulant therapy for three (Patients #1, 5 and #7) of nine patients.

The agency failed to ensure physician orders were a part of the patients’ plan of care for three (Patients #1, 5 and 8) of nine patients.

The agency failed to ensure care was coordinated between the agency and physician for two (Patients #6 and #8) of nine patients.

The agency failed to ensure: 1. OT visit frequency and duration were conducted as ordered for one (Patient #1) of nine patients.

The agency failed to ensure completed discharge summaries were provided to receiving service providers for two (Patients #6 and #7) of nine patients.

The agency failed to ensure development of an individualized plan of care for one (Patient #4) of seven patients.