Centerwell Home Health (Lynchburg)

The agency staff failed to ensure home health services were provided according to the patient's individualized plan of care for (10) of (17) clinical records that required assessment of patient weights and notification to physician when visits were missed and reviewed in the survey sample (Clinical…

The agency failed to ensure that a resumption of care occurred within 48 hours of each patient's return to the home from a hospital admission of 24 hours or more for any reason other than diagnostic tests, or on a physician's or allowed practitioner's ordered resumption date.

The agency failed to send the patient's discharge summary to the primary care physician or primary care practitioner within 5 business days from the date of the final visit and failed to send the patient's transfer summary within 2 business days of becoming aware of an unplanned transfer for two…

The agency's staff failed to ensure the patient's individualized plan of care included a description of the patient's risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors and measurable outcomes and/or goals…

The agency's staff failed to ensure drugs, services, and treatments were administered only as ordered by a physician for four (4) of thirteen (13) clinical records reviewed in the survey sample.

The agency failed to ensure each patient receiving home health aide services received a supervisory visit by the registered nurse or other skilled professional no less frequently than every 14 days for two (2) of two (2) clinical records in the survey sample receiving home health aide services that…