Centerwell Home Health

The agency failed to ensure that a registered nurse conducted an initial assessment visit to determine the immediate care and support needs of the patient within 48 hours of referral, or on the physician ordered start of care date for 3 of 7 patient records reviewed.

The agency failed to ensure the comprehensive assessment accurately reflected the patient’s status which included all active health and medical problems for 1 of 7 patient records reviewed.

The agency failed to ensure the POC contained the required elements to cover all patient specific interventions and education for 1 of 7 patient records reviewed for plans of care.

The agency failed to maintain clinical records to ensure that care and services were completely and accurately documented for 1 of 7 patients whose clinical record was reviewed.