Centerwell Home Health

The agency failed to ensure that supplies were consistently monitored to confirm they were available and ready for use for all patients receiving care.

The facility failed to provide all services ordered on the plan of care for 1[P(patient) 4] of 13 (P1-P13) charts reviewed.

The agency failed to ensure two employees of the Home Health Agency performed appropriate hand hygiene to include use of hand sanitizer, glove use, and appropriate bag technique.

The agency failed to ensure staff who had an approved exemption for the Corona Virus Disease (COVID)-19 vaccination followed the agency policy and the Center for Medicare and Medicaid Services (CMS) memo QSO-23-02 related to procedures for unvaccinated staff to mitigate the potential spread of…

The agency failed to conduct an initial patient assessment within 48 hours of the referral, or within 48 hours of the patient's return home, or on the physician ordered start of care date for two of 17 patients (Patient (P)5 and P14).

The agency failed to ensure two of 17 patients (Patients (P11 and P15) and caregivers/representatives of these patients were provided with a copy of written information to include visit schedules, and written information of frequency of visits the Home Health agency personnel would be providing.

The agency failed to ensure three of 17 patients (Patients (P11, P13, and P17) received written information from the home health agency of medication administration regimen instructions written in plain language to include schedule/instructions, including medication names, dosage and frequency and…

The agency failed to ensure that the Administrator reported directly to the Governing Body without any intermediaries.

The agency failed to ensure Coordination of Care took place between disciplines (Skilled Nursing, Physical Therapy, Occupational Therapy, etc.) for 5 (P#1, 2, 6, 8, and 9) of 16 (P#1 - 16) patient charts reviewed.

The agency failed to ensure that a Registered Nurse (RN) conducted a supervisory visit every 14 days or sooner for 2 (P# 1 and 16) of 16 (P#1 - 16) sampled patients receiving skilled nursing care and home health aide services.