Centerwell Home Health

The agency failed to ensure 2 of 7 staff (Staff C and D), observed during the provision of care for 2 of 7 patients (Patient 1 and 2), performed proper cleaning of equipment, according to the agency's policy and procedure.

The agency failed to ensure an initial assessment of patient's immediate needs were completed within 48 hours of referral, and there was no documentation in the record to request to extend the initial assessment beyond 48 hours from referral date for 2 of 17 patient records reviewed (Patient 4 and…

The agency failed to ensure the patient's medication profile (a real-time document used by the agency, as part of the plan of care, that lists the patient’s medications, including new and updated orders received between the certification periods) was accurate and included all medication orders…

The agency failed to conduct Registered Nurse (RN) onsite supervisory visit at least every 14 days of Home Health Aides, for 2 or 3 patients (Patients 10 and 17) receiving Home Health Aide services.

The agency failed to ensure an initial assessment of patient's immediate needs were completed within 48 hours of referral, or within 48 hours of the patient's return home, and the agency's process failed to ensure timely completion of the initial assessment as required by this regulation for 5 of…

The agency failed to inform the patient and/or caregiver of a change in patient condition for 1 of 4 clinical records reviewed (Patient-3).