Centerwell Asian American Home Health

Condition of Participation Not Met: 42 CFR §484.60 – Care Planning, Coordination of Services, and Quality of Care (Tag G0570) Based on interview and record review, for one of 14 sampled patients (Patient 1) who had a foley catheter (a thin, flexible tube threaded through the urethra into the…

The agency’s licensed nursing staff failed to fully assess patient status and provide necessary patient education for three of 14 sampled patients (Patients 7, 8, and 13) when Patient 7 did not receive education and training during a change in condition consistent with congestive heart failure…

The Home Health Agency (HHA) failed to notify the physician to obtain appropriate pain management medication orders when one of 14 sampled patients (Patient 12) reported experiencing pain rated from 4 to 6 out of 10 (10 being the highest, 1 the lowest) during 14 out of 15 home visits.

The agency failed to ensure appropriate coordination of care and follow‑up for one of 14 sampled patients (Patient 8) when the licensed clinician did not obtain and/or document physician instructions, recommendations, or orders after notifying the physician of Patient 8’s elevated irregular heart…

The agency failed to ensure coordination of care for one of 14 sampled patients (Patient 7) when the occupational therapist (OT) did not communicate and coordinate with the physician and the agency when Patient 7 had changes in condition, including edema, dizziness, and shortness of breath during…

The home health agency failed to ensure one of 14 sampled patient (Patient 11) received education regarding newly prescribed medications when the physician prescribed iron and stool softener on 5/7/26 during a medical appointment.

The agency failed to ensure that nursing staff followed accepted standards of practice when: 1. Registered Nurse (RN) 1 checked Patient 3’s temperature by placing the thermometer against Patient 4’s clothing, rather than in direct contact with Patient 3’s skin (axilla/armpit) and documented…