Cassena Care at Home

The agency failed to treat patients' personhood with respect by not keeping patients informed of their visit schedule, and timely and promptly notifying patients when scheduled services are changed.

The agency failed to inform patients of the frequency of services.

The agency failed to ensure that patients receive all services as outlined in their individualized plan of care.

The agency failed to ensure that all patients receive services as documented in their individualized plan of care.

The agency failed to ensure that initial assessments were conducted within the required time frames for all patients.

The agency failed to ensure each patient's individualized plan of care includes all the required information.

The Agency failed to ensure the coordination of care is being provided to identify patient needs.

The agency failed to coordinate care delivery to meet patients needs.

The agency failed to ensure that the comprehensive assessment accurately reflect the patient's status.

The agency failed to ensure all comprehensive assessments are updated as frequently as the patient's condition warrants to reflect changes in the patient's health status.

The agency failed to ensure that treatments are provided as ordered by a physician for each patient.

The agency failed to ensure ongoing communication with all physicians is maintained.

The agency failed to ensure all patients receive services as documented in their individualized plan of care and the physician is notified of any changes.

The agency failed to ensure that Registered Nurse Assessment documents accurate patient's homebound status.

The agency failed to ensure development of Individualized Plan Of Care for all patients.

The agency failed to ensure all treatments/medications administered as ordered by a physician.

The agency failed to ensure verbal order put in writing.

The agency failed to promptly alert the physician to any changes in the patient's condition that suggests the need to alter the plan of care (POC).

The agency failed to ensure clinicians prepare and document complete and accurate clinical and progress notes.

The agency failed to ensure adequate supervision of LPN (Licensed Practical Nurses).