Carter Healthcare

The agency failed to provide individualized emergency preparedness plans for 4 (Patient 1, Patient 2, Patient 3, and Patient 4) of 4 patient observations.

The agency failed to complete initial assessments within 48 hours of receipt of referrals for 3 (Patient 1, 3, and 4) of 10 patient records reviewed.

The agency failed to follow accepted standards of practice to prevent transmission of infection and communicable diseases for 3 (Patients 1, 2, and 4) of 4 patient observations.

The agency failed to provide administrator contact information to 2 (Patient 1 and Patient 2) of 4 patient observations.

The agency failed to obtain a patient’s signature confirming receipt of the notice of rights and responsibilities for 1 (Patient 9) of 10 patient records reviewed.

The agency failed to document the investigation and outcome for 1 of 1 complaint reviewed.

The agency failed to ensure a registered nurse (RN), or other authorized personnel licensed in the state of Kansas, received and transcribed a telephone physician's order for 1 (Patient 2) of 10 patient records reviewed.

The agency failed to provide clinical manager contact information for 4 (Patient 1, 2, 3, and 4) of 4 patient observations.

The agency failed to provide services as ordered by a physician for 1 (Patient 7) of 10 patient records reviewed.

The home health agency failed to ensure the skilled professional nurse assumed the responsibility to assure all services involving medications were integrated between the home health agency and the assisted-living facility nursing staff for one of seven sampled patients (Patient 1).

The home health agency failed to ensure all services involving medications were integrated between the home health agency and the assisted-living facility nursing staff, to assure the patient's medications were accurately transcribed and corresponded to the physician's orders for one of seven…