Caretenders

The parent home health agency failed to provide direct support and administrative control of all five branch locations (G974).

The agency failed to provide the home health services as written in the plan of care for two of 17 medical records reviewed (Patients #8 and #13).

The parent home health agency failed to provide direct support and administrative control of all five branch locations.

The agency failed to ensure all entries in the medical record were timed for one of three patient records reviewed (Patient #3).

The agency failed to ensure the physician was notified of changes in the patient's condition for one three patients reviewed (Patient #3).

Agency policy and procedure review and staff interview the agency failed to provide home health aide services per the physician's orders.

The agency failed to provide documentation that patients were notified of changes in their plan of care.

The agency failed to provide home health aide services as ordered by the physician for two patients out of five medical records reviewed.

The agency failed to ensure services were provided as written in the physician ordered plan of care for one of three records reviewed (Patient #2).

The agency failed to provide home health aide services in accordance with physician orders for two (Patient #1 and #2) of three medical records reviewed.

The agency failed to provide home health aide services in a timely manner to one of nine sampled patients (Patient #9).