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Caretenders

(812) 941-81251724 State Street, New Albany, IN 47150
CMS Certification Number 157571 · Proprietary · Medicare-certified since 01/13/2006
19deficiencies since 2018
0serious
5inspections
3CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2026-04-20

· Complaint · 1 deficiencies · CMS source report (PDF)
Minor Only As Ordered By A Physician

The agency failed to obtain signatures of the physician or allowed practitioner in order to administer services and treatments for 1 of 2 active patients.

Source: CMS Form 2567, inspection 2026-04-20, tag G0580 · view on CMS
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Inspection 2024-07-31

· Complaint · 3 deficiencies · CMS source report (PDF)
Minor 5 Calendar Days After Start Of Care

The agency failed to ensure an order for Registered Nurse (RN) evaluation was completed in a timely manner for 1 of 5 active patient records reviewed (Patient #5) and 1 of 1 discharged patient records reviewed (Patient #3).

Source: CMS Form 2567, inspection 2024-07-31, tag G0520 · view on CMS
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Minor Eligibility For Medicare Home Health Benefit

The agency failed to ensure that patient comprehensive assessments were completed by the appropriate skilled professional for 1 of 1 therapy patient records reviewed (Patient #4).

Source: CMS Form 2567, inspection 2024-07-31, tag G0522 · view on CMS
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Minor Last 5 Days Of Every 60 Days Unless:

The agency failed to ensure an update of the comprehensive assessment was completed within the last 5 days of every 60 days beginning with the start-of-care date for 3 of 5 active patient records reviewed (Patient #4, #6, #7).

Source: CMS Form 2567, inspection 2024-07-31, tag G0546 · view on CMS
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Inspection 2024-01-12

· Complaint, Recertification · 6 deficiencies · CMS source report (PDF)
Moderate Review And Revision Of The Plan Of Care

The agency failed to revise the Plan of Care (POC) to reflect medications the patients were currently taking for 5 of 7 home visits/ (Patient's #1, #2, #4, #5, & #6) Findings include: 1. A revised policy dated 12/01/2021 titled “Plan of Care” was provided on 01/11/2024 at 1:24 PM by the…

Source: CMS Form 2567, inspection 2024-01-12, tag G0586 · view on CMS
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Moderate Written Instructions To Patient Include:

The agency failed to ensure a current plan of care was provided to the patient for 6 of 7 home visits (Patients #1, #2, #3, #4, #5, #6).

Source: CMS Form 2567, inspection 2024-01-12, tag G0612 · view on CMS
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Moderate Infection Prevention

The agency failed to ensure standard infection control precautions were followed during an agency tour for 1 of 1 Home Health Agency.

Source: CMS Form 2567, inspection 2024-01-12, tag G0682 · view on CMS
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Moderate Administrator Must:

The Administrator failed to ensure influenza vaccines were stored in a designated refrigerator with maintained and regulated temperature for 1 of 1 Home Health Agency.

Source: CMS Form 2567, inspection 2024-01-12, tag G0944 · view on CMS
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Minor Patient Medication Schedule/Instructions

The agency failed to provide a current medication schedule to the patient including medication name, dosage, and frequency for 5 of 7 home visits (Patient #1, #2, #4, #5, #6).

Source: CMS Form 2567, inspection 2024-01-12, tag G0616 · view on CMS
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Minor Responsible For All Day-To-Day Operations

The Administrator failed to ensure that staff followed standard precautions and guidelines for urine specimen storage for 1 of 1 Home Health Agency.

Source: CMS Form 2567, inspection 2024-01-12, tag G0948 · view on CMS
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Inspection 2021-01-07

· Focused Infection Control, Other-Fed, Recertification · 4 deficiencies · CMS source report (PDF)
Moderate Governing Body

The agency failed to evidence all policies had been approved or adopted by the Governing Body for 1 of 1 home health agency's reviewed.

Source: CMS Form 2567, inspection 2021-01-07, tag G0942 · view on CMS
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Minor Patient Medication Schedule/Instructions

The agency failed to provide patients with a written medication list for 4 of 7 home visit observations.

Source: CMS Form 2567, inspection 2021-01-07, tag G0616 · view on CMS
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Minor Other Pertinent Instructions

The agency failed to provide written information describing the services the patient would be receiving as ordered on the plan of care on 5 of 7 admission packets reviewed.

Source: CMS Form 2567, inspection 2021-01-07, tag G0620 · view on CMS
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Minor Responsible For All Day-To-Day Operations

The administrator failed to maintain responsibility for all day to day operations of the home health agency and failed to ensure all policies were specific to the home health agency for 1 of 1 agency.

Source: CMS Form 2567, inspection 2021-01-07, tag G0948 · view on CMS
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Inspection 2018-02-16

· Recertification · 5 deficiencies · CMS source report (PDF)
Minor Plan Of Care Must Include The Following

The agency failed to ensure the plan of care included all supplies and equipment required for 2 (#6 and 8) and failed to ensure the plan of care accurately identified a patient's wound for treatment in 1 (#7) out of 5 records of patients with wounds in a sample of 13. Findings Include: 1. The…

Source: CMS Form 2567, inspection 2018-02-16, tag G0574 · view on CMS
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Minor Only As Ordered By A Physician

The agency failed to ensure a physician order was written in 1 (#4) of 13 records reviewed.

Source: CMS Form 2567, inspection 2018-02-16, tag G0580 · view on CMS
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Minor Interdisciplinary Assessment Of The Patient

The agency failed to follow their policy and ensure the ongoing nursing assessments accurately reflected the status of the patient's wounds in 3 (#1,3 and 7) of 5 records reviewed for patients with wounds in a sample of 13. Findings Include: 1. An undated agency policy titled Wound Management…

Source: CMS Form 2567, inspection 2018-02-16, tag G0706 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The agency failed to ensure the registered nurse completed home health aide supervisory visits at least every 14 days in 1(#12) of 2 skilled patients who received home health aide services in a sample of 13. Findings Include: 1. The clinical record for patient #12, start of care 11/27/17 was…

Source: CMS Form 2567, inspection 2018-02-16, tag G0808 · view on CMS
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Minor Required Items In Clinical Record

The agency failed to ensure all assessments in the clinical record were clear and accurate in 1 (#7) of 5 records reviewed of patient with wounds in a sample of 13. Findings Include: 1. The clinical record for patient #7, start of care 8/8/17, was reviewed 2/12/18. The record included a plan of…

Source: CMS Form 2567, inspection 2018-02-16, tag G1012 · view on CMS
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