Bridgeway Home Health

The agency failed to electronically transmit Outcome and Assessment Information Set (OASIS) data collected to the State Agency every 30 days.

The agency failed to follow-up on a complaint for one of three (#1) patients with complaint.

The agency staff failed to complete therapy assessments within 5 days for a comprehensive assessment of the patient's needs for 4 of 4 sampled patients (#1, #2, #3 and #4).

The agency's skilled professional staff failed to provide services as ordered by the physician in the plans of care for three of four (#1, #2, and #4) sampled patients.

The personnel furnishing services failed to maintain communication to ensure their efforts were coordinated effectively and timely to support the objectives outlined in the plan of care for 2 of 4 (#3 and #4) sampled patients.

The agency failed to ensure that clinical records contained clear, complete, and accurate documentation and orders in the record for 3 of 4 ( #1 #2 and #4) sampled patients.

The agency failed to ensure the patients' individualized plan of care (POC) included all the required elements to address the patients' needs for seven of 13 Patient's (P) #2, #3, #4, #5, #6, #7, and #9 who were receiving home health services.

The agency staff failed to provide treatment as required by the plan of care (POC) for 5 of thirteen Patients (P) #3, #5, #6, #7, and #9 who were receiving home health services.