Bridgeway HHA Metro, LLC

The agency failed to comply with all applicable Federal, State, and local emergency preparedness (EP) requirements by not testing the EP program to include the required number of exercises/events annually followed by an analysis and documentation of the agency's response with revision to the EP…

The agency failed to ensure that patients' medication profiles were updated to reflect current medications for one of four (P#) (#8) patients participating in home visit observations.

The agency staff failed to include orders to cover all pertinent diagnoses and ensure the patients' needs were addressed to include disease specific interventions/treatments were included on the plans of care for seven of ten ( #1, ,#3, #4, #5, #6, #7,and #8) sampled patients (P).

The agency failed to provide services as ordered by the physician in the plans of care for four of ten (#4, #6, #7 and #8) sampled patients.

The agency failed to provide only authorized services to a select population as restricted by the state licensing agency.

The agency staff failed to conduct an initial assessment within 48 hours of referral or on the physician ordered start of care date for 3 of 7 sampled patients (#1, #2, and #4).

The agency's skilled professional staff failed to provide services as ordered by the physician in the plans of care for 4 of 7 (#2, #3, #4, and #6) sampled patients.