Bayada Home Health Care, Inc

The facility failed to ensure communication with the physician was documented when a missed visit occurred in four (4) out of five (5) medical records reviewed (Patient (P) 6, P10, P13 and P14).

The facility failed to ensure a patient-specific Emergency Preparedness plan is developed, reviewed with the client or caretaker, kept in the home, and entered in the medical record.

The facility failed to ensure documentation of missed visits and physician notification of missed visits, are documented in the patient's medical record.

The facility failed to ensure N95 face masks are worn when caring for patients with symptoms of COVID-19. Findings include: Reference #1: Facility document, "COVID-19 Safety Strategies" states, "... Universal Masking: We encourage willing family members to wear a mask, although we do not require…

The facility failed to ensure physician's sign all verbal orders, in accordance with facility policy.

The facility failed to ensure integrative services are provided to all patients.

The facility failed to ensure that the re-evaluation of the patient's needs were communicated between the nursing staff and the physician in one (1) of five (5) medical records.

The facility failed to ensure that the patient's family received communication regarding the patient's condition and evolving needs in one (1) out of five (5) medical records.

The facility failed to implement preventive actions for the tracked adverse patient event of falls.

The Home Health Agency (HHA) failed to ensure that their infection prevention and control policies are implemented.

The facility failed to ensure that patient's receive the home health services that are established in the plan of care outlined by the physician.

The facility failed to coordinate care delivery to meet the patient's needs.

The facility failed to ensure that the agency provides skilled nursing services in accordance with the plan of care.