Bay Nation Home Health Services Inc

The home health agency’s licensed staff failed to respect patient choices and did not maintain the privacy of 9 out of 13 sampled patients (Patients 1, 3, 4, 5, 6, 7, 8, 12, 13).

HHA 1 discharged Patient 1 on 2/6/2026. During a review of Patient 1’s document titled “Patient Care Coordinator (PCC) Final Discharge Planning Note” dated 1/24/2026, the PCC indicated Patient 1 had elected to receive home health care services from another Home Health Agency (HHA 2) and not HHA 1.…

The agency failed to ensure it admitted one of four sample‑selected patients (Patient 1) within 48 hours of the patient's return home.

The agency failed to ensure patients were accepted for treatment based on the reasonable expectation that the Home Health Agency (HHA) could meet the patients’ needs for two of four sample‑selected patients (Patient 2 and Patient 4).The agency did not ensure Patient 2 and Patient 4 received care as…