Aspire Home Healthcare

The agency failed to complete visit frequency order per the Plan of Care (POC) for three of 17 sampled patients (2, 10, 11).

The agency failed to ensure a patient clinical record was accurate for one of 17 sampled patients (9).

The agency failed to document all resolutions on the complaint log for two of nine sampled complaints.

The agency failed to admit a patient within 48 hours of the referral for two of 17 sampled patients (2, 12).

The agency failed to complete all evaluations within five days of the start of care for three of 17 sampled patients (1, 2, 8).

The agency failed to ensure the plan of care was signed by the physician in a timely for three of 17 sampled patients (13, 14, 17).

The agency failed to complete a discharge summary for one of four sampled discharged patients (7).

The agency failed to complete visits as ordered for 2 of 17 sampled patients (12, 13).

The agency failed to ensure the infection control policy was followed when the SN obtained a clean gauze with an uncleaned gloved hand, for 1 of 17 sampled patients (2).

The agency failed to inform the patient that a discharge for cause (termination of care and service) was planned, for 1 of five closed record reviewed (5).

The agency failed to obtain physician signatures for the Certification and Plan of Care within 30 days of admission to the home health agency for 2 of 17 sampled patients (6, 7).

The agency failed to ensure the physician was aware of a patient’s change of condition and that the plan of care was not followed, for 1 of 17 sampled patients (5).

The agency failed to complete and document case conferences within 30 days for 4 of 17 sampled patients (3, 4, 6, 9).

The agency failed to develop a plan of care related to wound treatments for 1 of 17 sampled patients (6).

The agency failed to ensure RNs supervised the LVNs and evaluated the nursing care and assessments for 2 of 17 patients (6, 9).

The agency failed to coordinate and follow the hospital referral order, for 1 of 17 sampled patients (5).

The agency failed to complete a discharge summary for 1 of 17 sampled patients (11) after being discharged from the home health agency.