Angels Care Home Health

The agency failed to meet the requirements for the Condition of Participation: Organization and Administration of Services when the agency failed to: - Ensure the availability of a clinical manager during all operating hours (G950); and - Ensure when the Administrator is not available, a qualified…

The agency failed to assess/document each patient's acuity status in the event of an emergency as part of the comprehensive patient assessment per agency policy in, but not limited to, one (Record/Patient #1) of five records reviewed.

The registered nurse (RN)/case manager (CM) failed to provide an individualized, patient specific home health aide plan of care in, but not limited to, one (Record/Patient #4) of five records reviewed.

The agency failed to ensure all documented entries included appropriate authentication that included the time the plan of care was completed, and the title of the staff completing patient assessments in, but not limited to, two (Record/Patient #2 and #3) of five records reviewed.

The agency failed to update the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the patient and representative (if any) has the right to be advised of the names, addresses, and telephone numbers of federal and…

The agency failed to update the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include the patient has the right to be informed of the right to access auxiliary aids and language services and how to access these services.

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge when the…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge when the…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge if the…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge when the…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 regarding the patient rights when the agency determines that the patient or other persons in the home has behavior that is disruptive, abusive or…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the agency must advise the patient or representative, physicians, and healthcare professionals who will be responsible for…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that if the patient is being considered for a discharge for cause, the agency must make efforts to resolve the problem.

The agency failed to update the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that if the patient is being considered for a discharge for cause, the agency must provide the patient or representative with contact…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the agency must document the problem and efforts made to resolve the problem, if the patient is considered for a discharge for…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge if the…

The agency failed to provide the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include the patient and representative (if any) have a right to be informed of the agency's policies for transfer and discharge if the agency…

The agency failed to ensure an accurate medication reconciliation was completed in, but not limited to, two (Record/Patient #1 and #4) of five records reviewed.

The agency failed to ensure that each patients' written individualized care plan included all the required items in, but not limited to, four (Record/Patient #1, #2, #3, and #4 ) of five records reviewed.

The agency failed to ensure each patient received written information related to the visit schedule/instructions in three (Patient #1, #2 and #3) of three home visits.

The agency failed to provide in writing the name and contact information of the clinical manager in three (Patient # 1, #2 and #3) of three home visit observations.

The agency failed to provide services as ordered by the physician on the plan of care (POC) in, but not limited to, two (Record/Patient #4 and #5) of five records reviewed.

The agency was found out of compliance in one Condition of Participation: organization and administration of services.

The agency failed to ensure a clinical manager was available during all operating hours.

The agency failed to ensure a qualified, predesignated person, who is authorized in writing by the Administrator and the governing body, assumes the same responsibilities and obligations as the Administrator when the Administrator is not available.

The agency failed to ensure a completed discharge summary was sent to the primary care physician or other professional who would be responsible for providing care and services to the patient after discharge from the agency/services within five business days of the patient's discharge in two…