American Nursing Care LLC

The agency failed to ensure an infection control policy was implemented appropriately to prevent cross-contamination of equipment used and ensure safety of personnel and patients for 3 of 7 home visits (Patients #1, #6, and #7).

The agency failed to furnish the patient and/or patient’s legal representative with the contact information for the home health agency administrator, to include: the administrator's name, business address, and business phone number for the purpose of receiving complaints, prior to the patient…

The agency failed to ensure the administrator was actively involved in the responsibilities of running the day-to-day operations with clear and defined duties outlined for leadership roles of administrative staff for 1 of 1 home health agency.

The CM failed to ensure personnel effectively provided patient care coordination for 1 of 1 home health care agency.

The agency failed to ensure staff recorded clinical notes to include complete information obtained and interventions performed during 1 of 1 home visit with a MSW (Patient #2).