Amedisys Home Health of Newport News

The agency failed to ensure each patient received home health services as ordered by the physician in the patient's individualized plan of care for five (5) of seventeen (17) clinical records in the survey sample (Clinical records #6, #7, #10, #13, and #17) Findings: Seventeen (17) clinical records…

The agency staff failed to ensure home health services were provided according to the patient's individualized plan of care.

The agency failed to ensure a patient received proper written notice, in advance of discharging from services for one (1) of three (3) discharged clinical records reviewed in the survey sample.

The agency failed to ensure patients were admitted within 48 hours of the referral date or within 48 hours of the patient's return home for three (3) of ten (10) clinical records reviewed in the survey sample (Clinical records: #1, 10 and 14).

The agency staff failed to ensure home health services were provided according to the patient's individualized plan of care for four (4) of 17 clinical records reviewed in the survey sample (Clinical records: #3, 7, 9 and 15).

The agency failed to document measurable outcomes/goals identified by the agency.

The agency failed to ensure that agency professional staff promptly alerted the patient's physician to any changes that suggest a need to alter the patient's plan of care for one (1) of 17 clinical records in the survey sample (Clinical record #14).

Agency staff failed to ensure all clinical notes were incorporated into the clinical record for one (1) of 17 patients in the survey sample (Clinical record #9).

The agency failed to send the patient's discharge summary to the primary care physician or primary care practitioner within 5 business days from the date of the final visit for one (1) of six (6) closed clinical records reviewed in the survey sample.