Adventist Health Home Care Services

The agency failed to ensure one of 8 sampled patients (Patient 6) initial assessment visit was done within 48 hours of referral and as per physician's request.

The agency failed to provide services ordered by the physician as indicated in the Plan of Care (POC) for three of 8 sampled patients (Patient 3, Patient 7, and Patient 5), when the patients did not receive Medical Social Work (MSW) and Occupational Therapy (OT) services.

The agency failed to ensure the physician was notified of missed visits for three of 8 sampled patients (Patient 3, Patient 7, and Patient 5), when the physician was not informed that the three patients did not receive Medical Social Work (MSW) and Occupational Therapy (OT) services.

The Home Health Agency (HHA) failed to provide RN (Registered Nurse) supervision to LVN (Licensed Vocational Nurse) for one of eight sampled patients (Patient 8), when Patient 8 did not have an RN supervisory visit from 4/6/24 to 8/15/24. This failure had the risk potential for Patient 8's care…

The facility failed to ensure staff followed accepted Infection Control standards for 1 of 10 patients, when a Physical Therapist (PT A) placed her bag directly on Patient 2's bed (Patient #2), without a clean barrier between the bag and the bed.

The facility failed to ensure the initial assessment visit was conducted within 48 hours from the date of referral for 1 of 10 patients (Patient #10).

The agency failed to ensure the physician's 60-day review for 1 of 10 sampled patients (Patient 8).