Adventist Health Home Care Services

The Agency failed to ensure staff provided and recorded individualized patients' emergency/disaster plans.

The Agency failed to ensure start-of-care (SOC) dates were within 48 hours of referral, and referral documentation was accurate, for one of 13 sampled patients (Patient 2).

The Agency failed to ensure staff documented reasons for four of 13 sampled patients' missed visits.

The Agency failed to ensure staff reported missed visits to four of 13 sampled patients' physicians.

The Agency had a (MSW) social worker who currently provided services to patients, but whose contract had been expired since 2017. This failure had the potential that the Agency could be financially liable for any services provided, or for misconduct by the social worker, while treating patients in…