Advanced Home Health

The agency failed to ensure staff followed accepted standards of practice, used appropriate supply/equipment bags, and followed manufacturer's directions for use for five (5) of seven (7) home visits (HV1, HV2, HV4, HV6, & HV7).

The agency failed to ensure it provided the patient and or caregiver with administrator's contact information, including the administrator's name, business address, and business phone number in order to receive complaints for 17 of 17 records reviewed (CR1-CR17).

The agency failed to ensure all of the patient's medications were included on the plan of care for five (5) of six (6) records when medications were reviewed during home visits (CR11, CR12, CR14, CR15, & CR17).

The agency failed to promptly notify the physician to any changes in the patient's condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered for three (3) of 12 active records (CR2, CR4, & CR15).

The agency failed to provide the patient and or caregiver with a visit schedule, including frequency of visits by HHA personnel and personnel acting on behalf of the HHA for five (5) of five (5) records reviewed during home visits for the presence of a visit schedule (CR13-CR17).

The agency failed to ensure that the plan of care (POC) contained patient-specific interventions or goals for one (1) of seventeen (17) CR's reviewed (CR8).

The agency failed to notify the physician of patient change in status and/or coordinate care delivery to meet the needs of the patient for one (1) of seventeen (17) CR's reviewed (CR8).