Accord Home Health Services, Inc

The Agency failed to include current contact information in the communication plan.

The Agency failed to conduct a full-scale exercise to ensure the effectiveness of the Agency’s Emergency Preparedness Plan.

The Agency failed to submit 17 of 156 assessments within 30 days of completion.

The Agency failed to ensure the Plan of Care (POC) included the patients' current medications and that services/treatments were provided according to the POC.

3 and 4) clinical records reviewed the Agency failed to ensure documentation entered into the clinical record was complete.

The Agency failed to ensure Pts. and/or patients' representatives were informed in advance of the disciplines to provide care/service and frequency of visits provided by each discipline.

The Agency failed to ensure the RN conducted Home Health Aide supervision every 14 days.

The Agency failed to ensure the Emergency Preparedness Plan was based on a community risk assessment, utilizing an all-hazards approach.

The Agency failed to ensure staff followed services in conformance with the physician orders.

The Agency failed to develop a process by which staff may request an exemption for COVID-19 vaccination.