Accentcare Home Health of California, Inc

The agency failed to ensure that one of 3 sampled patients (Patient 1) was informed, in advance, of changes in the care furnished by the agency, when the addition of the services of Behavioral Health Nurse (BHN), plan of care, and the proposed frequency and duration of visits were not communicated…

The agency failed to accept Patient A for treatment on the reasonable expectation that an home health agency (HHA) can meet the patient's medical and nursing needs in his place of residence.

The agency failed to fully assess 1 of 17 patients (Patient 3) when the assessment did not accurately identify medications Patient 3 was taking, or the lack of medications he was supposed to be taking.

The agency failed to provide services as indicated in the plan of care for 1 of 17 sampled patients (Patient 3) when ordered therapy visits were delayed three weeks and home health aide services were not included in the recertification plan of care after Patient 3 returned from a hospital stay.

The agency failed to perform services in accordance with current clinical practice guidelines for 1 of 17 sampled patients when (Patient 14) was not visited by the skilled nurse for 5 weeks to provide instruction for his ongoing depression.