Abp Best Home Care Agency, Inc

The agency failed to ensure all necessary medical information pertaining to the patient's current course of illness and treatment, post-discharge goals of care, and treatment preferences, to the receiving facility or health care practitioner to ensure the safe and effective transition of care, for…

The agency failed to ensure documentation in the clinical record was legible, clear, complete, and appropriately authenticated, dated, and timed, for 4 patients (#3, #7, #5, and #1), out of total sample of 7 patients.

The agency failed to obtain the patient's or legal representative's signature confirming that he or she had received a copy of the notice of rights and responsibilities for one patient (#4), out of total sample of seven patients.

The agency failed to provide written notice of the patient's rights and responsibilities within four business days of the initial evaluation visit for one patient (#2), out of a total sample of 7 patients.

The agency failed to ensure the initial assessment visit was held either within 48 hours of referral, or within 48 hours of the patient's return home, or on the physician or allowed practitioner ordered start of care date, for 2 patients (#3 and #7), out of a total sample of 7 patients.

The agency failed to ensure staff provided care and services ordered by the physician as indicated in the plan of care for 2 patients (#6, #5), out of a total sample of 7 patients.

The agency failed to ensure there was communication shared with the physician when services were not provided, as ordered, for one patient (#5), out of a total sample of 7 patients.