Abella Yose Care Service Inc

The provider failed to demonstrate it had obtained the patient's or legal representative's signature confirming that he or she has received a copy of the notice of rights and responsibilities. for 1 out of 4 Sampled Patients (SP).

The provider failed to demonstrate it had provided written notice of the patient's rights and responsibilities, and the Home Health Agency's transfer and discharge policies within 4 business days of the initial evaluation visit for 1 out of 4 Sampled Patients (SP).

The provider failed to demonstrate it had the patient(s) participate in, be informed about, and consent or refuse care in advance of and during treatment of the care to be furnished, the disciplines that will furnish the care, and the frequency of visits for 3 out of 4 Sampled Patients (SP).

The provider failed to demonstrate it advised the patient and representative (if any) prior to initiation of service(s) the extent to which planned service(s) would be covered by federally funded programs and the expected out-of-pocket cost to the patient for the service(s) not covered from…

The provider failed to document the existence of an investigation and resolution of complaint(s) for 1 out of 4 Sample Patients (SP).

The provider failed to include in the individualized plan of care (POC) the following components: description of the patient's risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors; and information related to any…

The home health aide(s) failed to follow the plan of care for 2 out of 4 Sampled Patients (SP).

The provider failed to develop an individualized plan of care (POC) that identifies patient-specific measurable outcomes and goals on 3 out of 3 Sampled Patients (SP).

The provider failed to complete a competency evaluation by observing an aide's performance of the tasks (communication skills; reading and recording temperature, pulse and respiration; appropriate and safe techniques in performing personal hygiene and grooming tasks; safe transfer techniques and…

The provider failed to ensure that the Registered Nurse (RN) conducted a supervisory visit of the Home Health Aide (HHA) while the HHA is providing patient care, no less frequently than every 60 days, who is not receiving skilled care service in 1 out of 3 Sample Patients (SP).